Effective Date: 10/1/2025

Saint Street (“we,” “our,” “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website saintstreethome.com, complete forms, purchase products, request services, or interact with us through SMS, email, or other communication channels.

1. Information We Collect

We may collect the following types of information when you interact with Saint Street:

Personal Information: name, phone number, email address, billing/shipping address, and payment details.

Preferences & Interests: information about your design style, home needs, or product interests.

Device & Usage Data: IP address, browser type, operating system, referring pages, and site activity.

SMS & Email Interactions: records of opt-in, message preferences, and communication history.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver products, interior design services, and support.

To process payments, send invoices, and fulfill orders.

To communicate with you via SMS, email, or phone regarding your purchases, appointments, design consultations, and updates.

To send marketing messages, promotions, and special offers (only if you have opted in).

To comply with legal, regulatory, or security requirements.

3. SMS/Text Messaging Policy

By providing your mobile number and opting in, you agree to receive SMS messages from Saint Street. These may include:

Appointment reminders and confirmations.

Order and delivery updates.

Design service updates and event invitations.

Promotions, specials, and marketing messages.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For help, reply HELP or contact us at (931) 919-2454 or [email protected].

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing. We may share information only with:

Trusted service providers who perform functions on our behalf (e.g., payment processors, shipping partners, SMS/email providers).

Legal or regulatory authorities if required by law.

5. Data Retention & Security

We retain your information as long as necessary to fulfill the purposes described above unless a longer retention period is required by law. We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

Access, update, or correct your information.

Withdraw consent for marketing messages at any time.

Request deletion of your personal data, subject to legal and contractual obligations.